• Samantha Nelson posted on  Google
    I have now had 2 Hydofacials here! Such a nice, relaxing, and clean facility! in addition the staff is so informative!
  • Faramarz Fanaian posted on  Google
    I had not scheduled with any specific person. I found out about the place on Groupon. Made an appointment first by the website's message box and I also called. The person that answered the phone was very nice, helpful and the scheduling was done efficiently and quickly. I even got a reminder text ( I guess you can opt out that if you prefer ) All the staff I met were nice, friendly and helpful. Shaney was the lady who treated me ( I hope I got her name right ) she is nice, and friendly. She asked me if there is any special instructions I had in mind . I explained that my muscles of upper back and shoulder gets usually very tensed. She spotted all the areas of tension and work more on those areas. She is very knowledgeable of the anatomy and it is very important I believe . The place is advertised as medical massage therapy and I think all of the therapists there hold higher degrees and well knowledgeable. The place was clean and the room was nice with nice dimmed ligjts and very pleasant music. It is not a very fancy place like some other spas ( I haven't been to to many anyways but I was to one fancy one in the past ) the massage itself was good in that place but I liked Shenay's treatment better. Just one note . I mentioned My upper back and shoulder and she well worked on those areas. She also treated other muscle groups really well but I think maybe a little less on those specified area and more on other groups would have been better. Also one thing I liked about the table , it was heated . I am not sure if the heat could be adjusted, and I forgot to ask. I think that temprature is pleasant for many people . I am a little less tolerant to heat but it was not bothersome to me. You might want to ask that. So overal I recommend the place. Thanks Shaney and the staff if you get to read this note .
  • Alexa L. posted on  Yelp
    Found this place on Groupon for a one hour Swedish massage (price down from $110 to $44). Figured with its location and pricing, they couldn't be too too bad. When I got there it was clean, quiet, and had a few clients in the waiting room.

    I have gotten many different massages in my life, and as someone who has had major spinal surgery I am very particular about what I do and do not like. My masseuse, Shannon was FANTASTIC. For the first few minutes she asked me a bunch of questions about my back, that told me she knew what she was doing.

    The next hour (though, if I'm being honest it was really only about 45-50 minutes) were absolute perfect. I would definitely recommend, especially if you can get the Groupon!!!
  • Franz F. posted on  Yelp
    I had not scheduled with any specific person. I found out about the place on Groupon. Made an appointment first by the website's message box and I also called. The person that answered the phone was very nice, helpful and the scheduling was done efficiently and quickly. I even got a reminder text ( I guess you can opt out that if you prefer )
    All the staff I met were nice, friendly and helpful. Shaney was the lady who treated me ( I hope I got her name right ) she is nice, and friendly. She asked me if there is any special instructions I had in mind . I explained that my muscles of upper back and shoulder gets usually very tensed. She spotted all the areas of tension and work more on those areas. She is very knowledgeable of the anatomy and it is very important I believe . The place is advertised as medical massage therapy and I think all of the therapists there hold higher degrees and well knowledgeable.
    The place was clean and the room was nice with nice dimmed ligjts and very pleasant music. It is not a very fancy place like some other spas ( I haven't been to to many anyways but I was to one fancy one in the past ) the massage itself was good in that place but I liked Shenay's treatment better.
    Just one note . I mentioned My upper back and shoulder and she well worked on those areas. She also treated other muscle groups really well but I think maybe a little less on those specified area and more on other groups would have been better.
    Also one thing I liked about the table , it was heated . I am not sure if the heat could be adjusted, and I forgot to ask. I think that temprature is pleasant for many people . I am a little less tolerant to heat but  it was not bothersome to me. You might want to ask that.
    So overal I recommend the place.
    Thanks Shaney and the staff if you get to read this note .
  • Kube Ogunleye posted on  Facebook
  • Irene DaCunha posted on  Facebook
  • Filomena DaCunha posted on  Facebook

    Best hydro facials you will ever get!! Saw Elizabeth she is amazing �

  • Tracey W. posted on  Yelp
    Had the absolute best deep tissue massage ! Shannon has the magic hands Can't wait to go back for facial.
  • B B. posted on  Yelp
    My experience so far is great with Just Melt Spa! Thanks to Joelle, she has made the transaction so smooth. She does my lipomassages, which feel so good and relaxing. I have to say she is the most gentle/ professional person I have ever met. I will definitely recommend anyone to go there not just for massages but also for other beauty procedures.

    Keep up the good work!
  • Kelly Williams posted on  Google
    I love this office's spray tans. I send all my patients here to have them spray tanned after procedures once they are fully healed. Melinda is phenomenal. I have never seen spray tans look so natural.
  • Joanne Yen posted on  Google
    The service during my first visit was adequate however, I was not offered any water or asked if I might need anything. I do not remember the lady who performed the massage however, I do remember that some of her instructions were unclear. None of this was really a problem and I was willing to go back for a second appointment. I made the appointment and realized that I had to reschedule, which went smoothly. Then the day of the massage came around and I realized I had started menstruating. I have been to a few different massage places in the past and have been told mixed advice regarding menstruation and massage, especially full-body) where I have been told to cancel my appointment and that they would help me reschedule without any issues. So I called Just Melt as soon as I found out which happened to be only 30 minutes prior to my appointment (I was getting ready to head to the appointment and realized it as I was in the restroom). I called them immediately and asked for their advice on whether I would be able to keep my appointment. The receptionist stated that she didn't think it was a good idea but that she would speak with the manager and call me back with confirmation. I didn't want to start my journey over if there was a possibility they would not take me. I did not hear back and my appointment time arrived so I called them back. I explained everything to the manager who made me repeat my inquiry several times stating that she did not understand my question (I stated that I called earlier to find out if my menstruating would affect my massage and if I would be allowed to keep my appointment). She finally told me that there is no interference. They refused to take any responsibility for me being late to my appointment and stated that due to policy they would either cut my session short or charge me for a reschedule since it is the day of the appointment. I felt that this was unfair because I did my part in trying to find out what I should do and waited to receive a call back. It was not my fault the situation happened so close to my appointment time and that I was not called back like I was told they would. Instead of trying to work something out with me and attempt to be accommodating, they only cared about their own time and money. This shows me that customer service is not their number one priority which is disappointing because I thought I would really love this place. I would only have had maybe 20 minutes of my full hour if I had kept the appointment and would have had to repurchase the massage if I rescheduled so I sadly opted to cancel the appointment entirely. While I understand the policy, I believe that there should have been some accommodations made considering the circumstances and considering I took responsibility in respecting them by calling ahead of time.
  • Lyala H. posted on  Yelp
    Love! I've never had a hydafacial before but always wanted to try one. I purchased a Groupon made an appt and within two weeks was at the location getting one done. They are conveniently located walking distance from grand central and if you make your appt at 7 the street parking is free. My appt started on time, the place is very clean and my tech was exstreamly nice.  I'm pretty particular and in the beauty business myself so my standards are a little high. My entire experience was above and beyond. My skin looked amazing I will definitely be back.
    Response: LOVE!!! I went in for a Hydra facial that i got from groupon. Super cute space, great staff and my skin is flawless! It was my first time having one and usually i am super sensitive anytime i get anything done to my face but at this location not one single problem. I am so happy with my results. They will be seeing me once a month. Hydra Facials are not cheap but the results you get after are worth every cent. The location was easy to find and very clean. My beauty advisors name was Courtney who has amazing skin herself so i trusted that she would do a great job. They offer many services so check out the website to see what will work best for you or just go for a consult.
  • Joselin E. posted on  Yelp
    I went back to Just Melt Spa for a Hydrafacial service. Their new aesthetician Joelle was fantastic as my skin never looked better. Th front office staff was extremely helpful, and explained their other services such as CoolSculpting, Venus freeze for skin tightening and Ulthera. It was also nice that they were running a special, as I was able to purchase a package at a discounted rate. I highly recommend Just Melt Spa to family and friends.
    Response: Just Melt medspa has a very relaxing atmosphere. Their staff is very kind and Proffesional, I went to the spa for a facial and massage, I was able to feel my best and look my best. I highly recommend this spa I love it.
  • Sarah S. posted on  Yelp
    Gabi is wonderful and the spray tan looked super natural!
  • Shannon L. posted on  Yelp
    Today will be my 2nd visit to Just Melt and my experience has been outstanding.  Wonderdul friendly staff. Very knowledgeable and never in a hurry.  Its worth the hour drive to get into the city to have my skin care needs handled by professional and outgoing staff. LOVE IT !!!
Comment Info
4.8 ★
4.8 of 5 stars
5 stars
106
4 stars
24
3 stars
2
2 stars
1 star
Just Melt
At JustMelt®, a technologically advanced medspa in the heart of Manhattan, both men and women will find the perfect blend of aesthetics and science for their body, skincare and weight loss needs.
30 East 40th St. Suite 806 (Bet. Madison & Park Ave) Manhattan, NY 10016
Phone: (212) 447-1155